Information on the processing of personal data of website users

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)

Why this notice

Panbiscò S.r.l. (hereinafter also “PanBiscò” or “Owner”) is committed to the respect and protection of your privacy and wants you to feel safe both while simply browsing the site and in case you decide to register by providing us with your personal data in order to take advantage of the services made available to its Users and/or Customers. On this page, PanBiscò intends to provide some information on the processing of personal data related to users who visit or consult the website accessible by electronic means from the address (the “Site”). This information is provided only for the PanBiscò website and not also for other websites that may be consulted by the user through links (for which please refer to their respective privacy policies/policies). Reproduction or use of pages, materials and information contained within the Site, by any means and in any medium, is not permitted without the prior written consent of PanBiscos. Copying and/or printing for personal and non-commercial use only is permitted (for inquiries and clarifications contact PanBiscos at the contact information below). Other uses of the content, services, and information on this site are not permitted.
With respect to the content offered and the information provided, PanBiscò will endeavor to keep the contents of the Site reasonably up-to-date and revised, without offering any warranty as to the adequacy, accuracy, or completeness of the information provided by expressly disclaiming any liability for any errors of omission in the information provided on the Site.

Origin – Navigation data
PanBiscò informs you that the personal data provided by you and acquired at the time of your request for information and/or contact, registration to the site and use of the services through smartphones or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for the possible purchase of products and services offered by PanBiscò but also only the data so-called “navigation” of the site by Users, will be treated in compliance with applicable regulations. The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of the Internet. This is information that is not collected to be associated with identified data subjects, but which by its very nature could, through processing and association with data held by third parties, allow the identification of navigating users. This category of data includes the “IP addresses” or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information about the use of the site and to monitor the proper functioning of the PanBiscò website. It should be noted that the aforementioned data could be used to ascertain responsibility in case of computer crimes to the detriment of the PanBiscò site or other sites connected or linked to it: except for this eventuality, at present the data on web contacts do not persist for more than a few days.

Origin – Data provided by the user

PanBiscos collects, stores and processes your personal data for the purpose of providing the products and services offered on the Site, or for legal obligations. Related to some specific Services, Products, Promotions, etc. PanBiscos may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested in the manner and at the contact details below.
The optional, explicit and voluntary sending of electronic mail to the addresses indicated in the appropriate section of the Website, as well as the filling in of questionnaires (e.g. forms), communication via chat, push notification via APPs, social networks, call centers, etc., implies the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to your requests. Please also note that in
when using your mobile connection to access digital content and services offered directly by PanBiscò or by our Partners it may be necessary to transfer your personal data to such third parties. We highlight that you may access the Site or connect to areas where you may be enabled to post information using blogs or message boards, communicate with others, such as by coming from the PanBiscò page on Facebook®, LinkedIn®, YouTube®, and other social networking sites, review products and offers, and post comments or content. Before interacting with these areas, please read the Terms of Use carefully, keeping in mind that, under certain circumstances, the information you post may be viewed by anyone with access to the Internet, and any information you include in your postings may be read, collected, and used by third parties.

Purpose of processing and legal basis
Data are processed for the purposes:

  1. Strictly related to and necessary for registration to the website, the services and/or Apps developed or made available by PanBiscò, the use of related information services, the management of contact or information requests, for making purchases of products and services offered through the Di PanBiscò website;
  2. for ancillary activities related to the management of User/Customer requests and the sending of feedback that may include the transmission of promotional material; for the finalization of the purchase order of the products and services offered, including aspects related to payment by credit card, the management of shipments, of the possible exercise of the right of repentance provided for distance purchases, updating on the availability of products and services temporarily unavailable;
  3. related to the fulfillment of obligations under EU and national regulations, the protection of public order, and the detection and suppression of crimes;
  4. direct marketing, i.e. sending advertising material, direct sales, carrying out market research or commercial communication of products and/or services offered by PanBiscò; this activity may also concern products and services of Companies of the PanBiscò Group and be carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out by “traditional” methods (by way of example, paper mail and/or operator calls), or by “automated” contact systems (by way of example, SMS and/or MMS, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to Art. 130 c. 1 and 2 of D. lgs. 196/03 as amended;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a user’s request or provided for by a specific regulatory provision, is mandatory and, failing this, it will not be possible to receive the information and access any services requested; with regard to point 4) of this Information Notice, on the other hand, the user/customer’s consent to the processing of data is free and
optional and always revocable with no consequences on the usability of products and services except the inability for PanBiscò to keep users/customers updated on new initiatives or special promotions or benefits that may be available. PanBiscò may send commercial communications relating to products and/or services similar to those already provided, in accordance with Directive 2002/58/EU, using the e-mail, or paper coordinates, you have indicated on such occasions to which you may object in the manner and at the contact details below.

Methods, processing logic, storage time and security measures
The processing is also carried out with the aid of electronic or otherwise automated means and is carried out by PanBiscò and/or third parties that PanBiscò may use to store, manage and transmit the data. The data processing will be carried out with logics of organization and processing of your personal data, also related to the logs originated from the access and use of the services made available via web, products and services used related to the above-mentioned purposes and, in any case, in such a way as to ensure the security and confidentiality of the data. The personal data processed will be retained for the period of time required by the legislation applicable at the time.
Also with regard to data security, in sections of the website set up for particular services, where personal data are requested from the browsing user, the data are encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encrypts information before it is exchanged via the Internet between the user’s processor and PanBiscò’s central systems, making it unintelligible to unauthorized parties and thus ensuring the confidentiality of the information transmitted; in addition, transactions made using electronic payment instruments are carried out using the Payment Service Provider (PSP) platform directly, and PanBiscò retains only the minimum set of information necessary to handle any disputes. Just with reference to the aspects of personal data protection, the user/customer is invited, pursuant to Art. 33 of the GDPR to report to PanBiscos any circumstances or events from which a potential “personal data breach (data breach)” may result in order to allow for an immediate assessment and the taking of any actions to counter such an event by sending a notice to or contacting Customer Service. The measures taken by PanBiscò do not exempt the Customer from paying the necessary attention to the use, where required, of passwords/PINs of appropriate complexity, which he/she shall update periodically, especially in case he/she fears they have been hacked/known by third parties, as well as carefully guard them and make them inaccessible to third parties, in order to avoid their improper and unauthorized use.

A cookie is a short string of text that is sent to your browser and possibly saved on your computer (alternatively on your smartphone/tablet or any other tool you use to access the Internet); such sending generally occurs every time you visit a website. PanBiscos uses cookies for a variety of purposes in order to provide you with a fast and secure digital experience, for example, by allowing you to maintain an active connection to the secure area as you navigate through the pages of the site. Cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses, or identify and use your e-mail address. Each cookie is unique to the browser and device you use to access the Website or use the PanBiscos App. Generally, the purpose of cookies is to improve the operation of the website and the user’s experience in using it, although cookies may be used to send advertising messages (as specified below). For more information on
what cookies are and how they work, you can check out the “All about cookies” website .

Scope of communication and data transfer.
In pursuit of the above purposes, PanBiscò may communicate and have processed, in Italy and abroad, personal data of users/customers to third parties with whom we have relationships, where these third parties provide services at our request. We will only provide these third parties with the information necessary to carry out the requested services by taking all measures to protect your personal information. Data may be transferred outside of the Space
European Economic if this is necessary for the management of your contractual relationship. In this case, protection and security obligations equivalent to those guaranteed by the Data Controller will be imposed on the data recipients. In the case of using services offered directly by Partners we will provide only the data strictly necessary for their performance. In any case, only the data necessary for the pursuit of the intended purposes will be disclosed and will be
Applied, where required, the safeguards applicable to data transfers to third countries. We may also disclose personal data to our commercial service providers, for marketing reasons, who are appointed external data controllers for this purpose. In addition, personal data may be communicated to the competent public subjects and authorities for requirements of compliance with regulatory obligations or for the ascertainment of responsibility in case of computer crimes to the detriment of the site as well as communicated to, or allocated at, third parties (as managers or, in the case of providers of electronic communication services, as autonomous holders), who provide computer and telematic services (eg.: hosting services, website management and development) and which PanBiscò uses to carry out tasks and activities of a technical and organizational nature also instrumental to the functioning of the website. The individuals in the above categories operate as separate Data Controllers or as Data Processors appointed for this purpose by PanBiscò. Personal data may, in addition, be known by employees/consultants of PanBiscos who are specially trained and appointed as Data Processors.
The categories of recipients to whom data may be disclosed are available by contacting PanBiscos at the contact information below.

Rights of data subjects
You may at any time exercise the rights granted to you by law, including:
a) to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom the data may be communicated, the applicable retention period, and the existence of automated decision-making processes;
(b) to obtain without delay the rectification of inaccurate personal data concerning you;
(c) to obtain, in the cases provided for, the deletion of your data;
(d) to obtain restriction of processing or to object to processing when possible;
e) to request the portability of the data that you have provided to PanBiscò, i.e. to receive them in a structured, commonly used and machine-readable format, including for the purpose of transmitting such data to another data controller, within the limits and under the constraints provided for in Art. 20 of the GDPR;

In addition, he may file a complaint with the Data Protection Authority under Art. 77 of the GDPR. For the processing referred to in point 4) of the purposes, the Customer can always revoke consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The objection, in the absence of any indication to the contrary, will refer to both traditional and automated communications.

Data Controller
Data controller, pursuant to Art. 4 of the GDPR, is Panbiscò S.r.l., Via Martin Luter King, 68 – 70022 Altamura (BA) P.IVA: 08221200721 – CF: 08221200721
The above rights may be exercised upon request of the Interested Party in the manner made known by the Customer Service or on the Company’s website or by using the following references: Dr. Stella Picerno ( ).

Use of the Web Site, including those intended for tablets and/or smartphones, by the Client and/or User implies full knowledge and acceptance of the content and any indications included in this version of the policy published by PanBiscos at the time the site is accessed. PanBiscos would like to inform you that this policy may be changed without notice and therefore we recommend that you read it periodically.

The Data Controller
Panbiscos Ltd.
This privacy policy was updated on 11/23/2023